Client Service Manager

Client Services Manager

LOCATION: Central Florida
RATE OF PAY: $60,000+ Yearly DOE
SHIFT: Mon – Fri 8:00 AM – 5:00 PM
LENGTH: Temporary to Permanent position

Our client has an immediate opening for a Client Service Manager.
The purpose of this position is to set up, manage and nurture accounts. This person shall be assigned a number of clients in the financial industry and will manage their accounts to perhaps expand service offerings.

The Client Services Manager is not a selling position, but rather one that allows you to build relationships with your accounts and provide value to your clients.
REQUIREMENTS:

  • Travel required accounts are across the US
  • Associates and/or Bachelor’s Degree or equivalent experience.
  • Minimum 3-4 years’ experience working in a customer service position using phone client contact and database tracking systems.
  • Experience working the financial industry required.
  • An ideal candidate will possess Account Management experiences such as a commercial loan officer or personal banker.
  • Expert computer skills utilizing MS Office, Excel, PowerPoint and database systems.
  • Approachable client and customer service orientation. Responds promptly to customer needs and is timely and professional in all interactions with clients.
  • Excellent interpersonal and communication skills. Must have the demonstrated ability to deal effectively and tactfully with a wide variety of individuals in person, via the phone, e-mail and in writing.
  • Must be able to work independently. Resolves problems by gathering and analyzing information and developing solutions in a timely manner.
  • Experience as an Executive Secretary or another administrative professional that has background dealing with the public in a professional manner a plus
  • Organized with the ability to plan and prioritize work and use time efficiently
  • Demonstrates accuracy and thoroughness; continually looks for ways to improve and promote quality.
  • Ability to follow directions
  • Persistence in determining the correct vendor and best individual within the vendor organization to obtain all information needed to complete the contract
  • Attention to detail in entering information and completing tasks
  • Ability to communicate effectively both verbally and in writing

We are a No Fee staffing agency Drug-Free Workplace / EEOC
All applicants are subject to a background search and skill testing where applicable

Most positions are not accessible via Public Transportation